LEGAL
Privacy & Cookie Policy
How U Value Insulation Ltd collects, uses and protects your information. Last updated 9 October 2026.
1. Who we are
U Value Insulation is a trading name of U Value Insulation Ltd, a private limited company registered in the UK (company number 08014353, VAT number GB140837520). Registered office: Unit 24 Uxbridge Trade Park, Cowley Mill Road, Uxbridge, England, UB8 2DB. Directors: S. McEvoy, N. McEvoy.
We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, store and protect your personal data when you use www.uvalueinsulations.co.uk.
2. What we collect
We may collect and process the following information:
- Your name, email address, phone number and postal address
- Company or business details
- Financial or credit information (for credit account applications)
- Order history, correspondence and interactions with us
- Details you send through our quote request, Talk to Sales, job application and contact forms
3. How we use your data
We use your information to:
- Respond to enquiries and quote requests and process orders
- Manage deliveries and provide customer service
- Assess and manage credit applications or financial arrangements
- Improve our services and website
- Send marketing communications (where you have provided consent)
Our forms use Google reCAPTCHA to protect against spam, which means Google receives information about your device and how you use the page.
4. Finance applications
If you apply for credit or finance, your data may be shared with Close Brothers Finance, our finance partner. They may:
- Conduct credit checks and use automated decision-making tools
- Share information with third-party credit reference agencies
- Store details of your application and agreement for up to 6 years
For more details, see closecommercialfinance.ie/privacy.
5. Data sharing and security
We do not sell your data. We only share it with trusted service providers or finance partners when necessary to deliver our services, such as our website and hosting provider, delivery partners, Google (reCAPTCHA, and with your consent, Google Analytics and Google Ads) and LinkedIn (with your consent). Your data is stored securely, and we apply appropriate technical and organisational measures to protect it. Where a provider processes data outside the UK, it relies on safeguards approved under UK law.
6. Marketing
We may contact you with information about products or services relevant to your interests. You can opt out at any time by following the instructions in our communications or by contacting us directly.
7. Cookies
Cookies are small files stored on your device. We only use necessary cookies by default. Analytics and marketing cookies are set only if you accept them in our cookie banner, and you can change your choice at any time with the cookie button in the bottom corner of the page.
| Cookie | Set by | Purpose | Lasts |
|---|---|---|---|
| jz_consent | This website | Necessary. Remembers your cookie choice. | 6 months |
| woocommerce_*, wp_woocommerce_session_* | This website (shop and quotes) | Necessary. Keeps your quote list and account working. | Up to 2 days |
| _GRECAPTCHA | Google reCAPTCHA | Necessary. Protects our forms from spam. | 6 months |
| __cf_bm | Cloudflare | Necessary. Protects the site from bots. | 30 minutes |
| _ga, _ga_WJTTXG8FDR | Google Analytics | Analytics. Shows how visitors use the site. | 2 years |
| sbjs_* | This website (WooCommerce) | Analytics. Records how you arrived at the site. | Until you close your browser |
| _gcl_au, IDE | Google Ads | Marketing. Measures whether our adverts lead to enquiries. | Up to 13 months |
| li_sugr, bcookie, lidc, bscookie, UserMatchHistory, AnalyticsSyncHistory | Marketing. Measures our LinkedIn adverts. | Up to 1 year |
You can also block or delete cookies in your browser settings. Blocking necessary cookies may stop parts of the site, such as quote requests, from working.
8. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Restrict or object to certain types of processing
- Withdraw consent where it has been given
To exercise any of your rights, contact us at sales@uvalueinsulations.co.uk or visit ico.org.uk for further guidance. You can also complain to the Information Commissioner’s Office.
9. Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
QUESTIONS ABOUT YOUR DATA?